Bank of America says all customers are now able to use their online banking system. However, the BoA website have been down much of the day for an unknown number of customers. There’s no word on when the site will be fully restored. On Twitter the speculations are buzzing that the site has been taken down by hackers who support WikiLeaks.
“We are aware of the issue and are working to resolve it as fast as possible. Please accept our apologies.”
Bank of America (via Twitter)
The bank is responding to users about the problem on Twitter via @BofA_Help. For some users, the website hasn’t been responding for many hours . A BofA spokeswoman said the problems began for the bank’s website at 4 a.m. PST Friday.
BofA says there is no timetable yet for when the website would be back to normal, but says the online banking outage affects “a small population of its customers.” The BofA spokesperson could not provide the number of customers currently affected, Halah Touryalai at Forbes.com writes.
The message also notes that the problems were not because of malware and customer information was not compromised.
On Twitter there’s a lot of buzz about the BofA website failure right now.
At least one Twitter-user speculates about the possibility of the website being hacked by WikiLeaks’ advocates anonymous:
However – a Bank of America spokesperson says its outage today is not the result of anything WikiLeaks related.
Last night @BofA_Help began addressing the load of complaints.
The responses from have been pretty standard so far. Most are along the lines of: “We are aware of the issue and are working to resolve it as fast as possible. Please accept our apologies” and “Online Banking Outage: Bank of America is working to restore capability as quickly as possible. We apologize for any inconvenience.”
But that’s obviously not stopping the stream of complaints from Twitter users.
Friday is payday for a lot of people, (at least for those lucky enough to be employed these days), and many are probably trying to pay their bills online and check balances.
It now looks like BoA’s Online Banking Service is up and running again.
But still no information from the bank about what caused their site to crash.
Related by The Swapper:
- Wikileaks About to Dump Its 5 Gigabyte Bank File?
- Wiki-Founder Compare Upcoming Bank Leak To Enron
- WikiLeaks With 5GB File On Bank of America
- The Guardian Site Crashed During Assange Chat, WikiLeaks Removed From The Internet
- Bank of America website suffers outage (money.cnn.com)
- Bank Of America Website Goes Down – Wikileaks Related? (webguild.org)
- Bank of America online banking down for some users (seattletimes.nwsource.com)
- Bank Of America Website Down; It’s Not a DDoS Though (techie-buzz.com)